Contact us
Email admin@xuzhao.vip or reach us on Discord. Include your order ID if you already checked out. admin@xuzhao.vip
Discord
For quick questions before you buy, or to chat with the team while an order is underway, join our Discord server.
Complaints and refunds
If something went wrong with an order, email us before raising a dispute with your bank or PayPal. We can usually fix it faster, and a refund from us reaches you sooner than a chargeback.
- Refunds are covered in section 6 of our Terms of Service.
- How we handle your data is covered in our Privacy Policy.
Security reports
Found a security issue on the site? Email admin@xuzhao.vip with the details. Our machine-readable contact is at admin@xuzhao.vip · /.well-known/security.txt
Who we are
xuzhao.vip is operated by an independent team serving players worldwide.